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Ultima Home Care is a Canadian home care provider delivering professional, reliable, and personalized services directly in the home.

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Headquartered in Windsor, Ontario, we proudly serve clients across Ontario, British Columbia, and Newfoundland & Labrador, supporting individuals, families, and healthcare partners with flexible, high-quality care solutions. We are proud and thankful that we have over 500 field staff who support clients across the three provinces we operate in.

Mission

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We are dedicated to giving our clients high-quality, client-focused services and care so they can live meaningful, independent lives in the security and comfort of their own homes. Through the careful assignment of skilled, trustworthy, and caring home care workers, each client's unique needs are carefully assessed, understood, and met in consultation with the client and/or their family.

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Vision

Through passion and innovation, we will provide a new approach to care by: earning and maintaining our clients’ satisfaction, trust and loyalty; keeping current on the home care industry’s best practices; complying with relevant government regulations; providing skilled Home Care Workers who have compassion and integrity; ensuring Home Care Workers remain competent through regular, ongoing testing and training; being known as the home care agency-of-choice in our area of service.

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Values

Our values focus on respecting and acknowledging clients’ individuality, rights, choice, privacy, independence,  dignity, respect, and partnership.  We recognize that each person has their own identity, needs, wishes, choices, beliefs, and values. We apply our values by: Appreciation –We appreciate every opportunity we have to serve our clients, their caregivers, and community partners.

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• Appreciation –We appreciate every opportunity we have to serve our clients, their caregivers and community partners

• Trust-Our intentions are always on the best interest, satisfaction and safety of our clients and team.

• Accessibility –Ultima is available 24/7 -365 days per year with a ‘yes, we can definitely support you with that’ promise in all that we can do.

• Reliability –We have the best team in the business, and we are always excited to prove it to each client we support.

• Integrity –Ultima’s goal is to demonstrate integrity in every facet of our service. We are committed to building a reputation of doing the right thing every time